Malicious Software (malware) has been around for as long as computers have. The motives behind developing malware vary wildly, everything from trying to get your credit card information, to attacking corporate databases in retaliation for policies the developer disagrees with.
Malware takes many forms, such as viruses, Trojan horses, spyware, and perhaps most notorious, rootkits. Rootkits can be legitimate or malicious. Malicious rootkits are written to hide from normal detection methods by running in some of the lower layers of the operating system.
Sometimes it seems like an uphill battle because as soon as anti-malware software identifies and counters current threats, new malware programs are written to exploit new vulnerabilities. Let Tech 2U fight that battle for you. We've been cleaning malware off of computers for over a decade.
For your convenience, there are a few different ways we can offer our computer technician services.
1) REMOTE SUPPORT: We proudly offer Remote Support. If you call us at 916-225-8324, one of our friendly computer repair technicians can walk you through connecting with us online. Once we are connected, our technician will quickly rid your computer of any malware, set you up with preventative tools to keep your computer clean, and take care of any other questions or issues you may have.
2) MOBILE SERVICE: If you would rather us come to you and remove the malware, we can do that as well. We have a fleet of equipped service vehicles, just give us a call at 916-225-8324 and we'll schedule an appointment.
3) SHOP SERVICE: As a third option, our Tech 2U Sacramento location is conveniently located at 1590 Howe Ave. Bring your computer to us, and we'll be glad to take care of it in shop.
Please note, if you bring it into our shop or use our remote support, we will run a diagnostic and give you an estimate free of charge.
We service Apple computers, as well as all the major PC brands: Sony, Samsung, Dell, Toshiba, HP, Asus, Lenovo, and Acer.